Common problem
1.How can marketing strategies effectively enhance brand awareness?
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A：
Enhancing brand awareness requires in-depth market research, accurate identification of target customer groups, and the development of differentiated strategies based on product positioning. Integrated multi-channel marketing, including digital advertising, content marketing, and public relations campaigns, is crucial to boost brand exposure and user engagement. Continuous monitoring of results and optimization of campaign strategies are essential to ensure that marketing activities align with brand values, thereby increasing customer awareness and loyalty and achieving sustainable market growth.
2.How can your company enhance brand awareness and market share through precision marketing?
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Based on in-depth market research and user profiling analysis, we develop tiered marketing strategies, combining digital advertising, content marketing, and KOL collaborations to efficiently reach our target audience. Simultaneously, we continuously optimize ROI to ensure every penny of our budget translates into measurable brand exposure and sales growth, demonstrating our professional marketing execution capabilities and credibility.
3.What industries or companies is this device suitable for?
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A：
The fully automatic peanut oil production line is particularly suitable for large-scale agricultural processing industries and can meet the needs of large-scale peanut oil production. It is also suitable for small and medium-sized oil factories, providing convenience for them to flexibly adjust production scale and reduce operating costs. In addition, international trading companies can also use this equipment to produce peanut oil that meets international standards, expand market share and enhance competitiveness.
4.What are the main features of the fully automatic peanut oil production line equipment?
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The fully automatic peanut oil production line combines cold and hot pressing technology to efficiently extract peanut oil, ensuring the high purity and excellent taste of the oil. At the same time, it is equipped with high-quality refining equipment that meets international standards to ensure stable and reliable product quality. Its energy-saving and efficient design reduces production costs, and the intelligent control system simplifies the operation process and greatly reduces manpower investment. In addition, Qia Group provides comprehensive design, installation and after-sales services, allowing customers to use it with confidence.
5.How high is the oil extraction rate of the high-efficiency rice bran oil extraction machine?
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Our high-efficiency rice bran oil extraction machine can achieve an oil extraction rate of up to 95%. This excellent extraction efficiency not only maximizes the use of raw materials and reduces production costs, but also helps companies improve profitability. It is an ideal choice to meet the market demand for healthy edible oils.
6.How high is the extraction efficiency of the high-efficiency rice bran oil extraction machine?
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Our high-efficiency rice bran oil extraction machine has a maximum oil extraction rate of up to 95%. This high-efficiency extraction performance can not only significantly reduce raw material waste, but also improve your profitability and fully meet the needs of the current healthy edible oil market.
7.What is the working principle of the sesame cold press oil extractor?
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The sesame cold press oil extractor uses a low-temperature mechanical pressing method, employing a screw to gradually squeeze the sesame in the pressing chamber, ensuring effective oil extraction without heating. This process preserves the natural aroma, taste, and nutritional components of the sesame. At the same time, the filtering system removes impurities, ensuring the purity of the final product and enhancing the quality of the oil.
8.What is the working principle of the fully automatic oil press?
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The fully automatic oil press sends the processed oil embryos into the press chamber, where they are pressed by the screw. The increase in pressure in the press chamber causes friction between the oil embryos, generates heat, and promotes the release of oil. The special design of the screw enables the oil embryos to achieve efficient relative movement during the pressing process, thereby increasing the oil yield. This process simplifies oil extraction, improves production efficiency, and ensures the purity of the oil.
9.How to customize soybean protein concentration (SPC) equipment according to the needs of enterprises and obtain accurate quotations?
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To customize SPC equipment, customers need to conduct detailed pre-consultation with QIE Group technical team and provide their specific production needs and process requirements. The customization process typically includes draft design reviews, equipment feature selection, and production line configuration. Penguin sets prices based on materials, specifications and production capacity required. Customers can contact the QIE Group sales team to provide the necessary details to get the most accurate custom offer.
10.What are the special environmental and safety considerations for the SPC equipment provided by QIE Group?
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Environmental protection and safety are one of the important features of QIE Group SPC equipment. The equipment uses food-grade ethanol as the extractant, avoiding the risk of harmful solvent residues. Equipment in accordance with ISO9001
Terms and Conditions
Penguin Group guarantees product quality in accordance with international standards and certifications for grain and oil machinery. Operating under ISO9001:2000 quality management standards, we ensure that our products and manufacturing processes lead the industry. For manufacturing defects, Penguin Group pledges to provide free repair or replacement services. We strictly protect all user personal information in compliance with privacy laws, disclosing data only under legal circumstances or with protected partners. Our return and exchange policy offers fair and efficient processes for non-human damage or performance issues within stipulated timeframes. Our after-sales commitments include installation guidance, operational training, and technical support, accessible via hotline or online customer service to respond promptly to inquiries. All business practices comply fully with applicable legal frameworks and global trade regulations to maintain lawful, ethical, and fair transactions. Penguin Group reserves the right to amend and update terms, with notifications via our official website or other means; continued use indicates acceptance. For disputes, we seek amicable resolution first, resorting to competent courts where necessary, to maintain fairness and transparency. These terms represent Penguin Group’s official stance to ensure professionalism, accuracy, and client rights protection.
Technical Support
QI ' E Group provides comprehensive technical support in the field of machinery, covering product research and development, pre-sale, post-sale, installation, commissioning, training, maintenance, upgrade and consulting services:
1. Product research and development: in cooperation with Henan Machinery Design and Research Institute and Henan University of Technology, continue to carry out technological research and development of oil machinery, protein production and phospholipid extraction, and maintain product and technological innovation.
two。 Pre-sales service: provide targeted consulting services, assist customers to select appropriate grain and oil processing equipment, and answer related technical questions.
3. After-sales service: a sound after-sales service system has been established, including but not limited to troubleshooting, spare parts replacement and technical support.
4. Installation and debugging: provide professional installation guidance and equipment debugging to ensure the best performance when the equipment is put into operation.
5. Training: Provide comprehensive training services to customers 'operations and maintenance personnel to ensure that they can efficiently operate and maintain equipment.
6. Maintenance: provide timely equipment fault diagnosis and maintenance services to ensure the stable operation of the equipment and minimize downtime.
7. Upgrade: provide equipment and software upgrade services on a regular basis to ensure that equipment functions meet the latest industry standards.
8. Consulting services: provide customers with professional consulting services related to industry trends, technology upgrading and market development.
1. Product research and development: in cooperation with Henan Machinery Design and Research Institute and Henan University of Technology, continue to carry out technological research and development of oil machinery, protein production and phospholipid extraction, and maintain product and technological innovation.
two。 Pre-sales service: provide targeted consulting services, assist customers to select appropriate grain and oil processing equipment, and answer related technical questions.
3. After-sales service: a sound after-sales service system has been established, including but not limited to troubleshooting, spare parts replacement and technical support.
4. Installation and debugging: provide professional installation guidance and equipment debugging to ensure the best performance when the equipment is put into operation.
5. Training: Provide comprehensive training services to customers 'operations and maintenance personnel to ensure that they can efficiently operate and maintain equipment.
6. Maintenance: provide timely equipment fault diagnosis and maintenance services to ensure the stable operation of the equipment and minimize downtime.
7. Upgrade: provide equipment and software upgrade services on a regular basis to ensure that equipment functions meet the latest industry standards.
8. Consulting services: provide customers with professional consulting services related to industry trends, technology upgrading and market development.
After-sales service
Enterprise after-sales service terms:
1. Warranty service:
1. All products sold by QI ' E Group come with a one-year quality assurance period, calculated from the date of qualified installation and commissioning.
2. During the warranty period, if the equipment fails or is damaged due to quality problems of the product itself, QI ' E Group will provide users with free repair or replacement services.
2. Technical support:
1. Provide product installation and commissioning guidance services to ensure that the equipment is put into normal use.
2. Provide comprehensive operation training and technical consulting services to help customers become familiar with equipment performance and maintenance knowledge.
3. Support technical consultation in the form of telephone, video or email, quickly respond to user needs and solve user technical problems.
3. Maintenance service:
1. The maintenance service response time is promised to be within 24 hours on working days, and we can respond quickly in emergency situations.
2. In the case of non-human damage, only the cost of the parts that need to be replaced will be charged.
3. Provide equipment inspection and maintenance services regularly to ensure the stable operation of the equipment to the greatest extent possible.
4. Spare parts supply:
1. Provide fast and efficient spare parts supply services to ensure the continuous and stable operation of customer equipment.
2. Limited spare parts support and maintenance services are still provided for discontinued or upgraded equipment.
5. Response time:
1. If a user reports a problem, the QI ' E Group After-Sales Service Center will respond within 4 hours after receiving the notification.
2. The specific response time will be adjusted according to actual conditions and regional differences to ensure that services are provided to users in the shortest time possible.
6. Other services:
1. Users can choose to sign a maintenance service contract and enjoy regular equipment inspections and special maintenance services.
2. Provide equipment upgrade, transformation consultation and implementation services to help users improve production efficiency.
7. User Feedback:
1. Establish a user feedback mechanism to regularly collect user feedback and suggestions.
2. Handle user feedback and suggestions in a timely manner to continuously improve customer satisfaction.
1. Warranty service:
1. All products sold by QI ' E Group come with a one-year quality assurance period, calculated from the date of qualified installation and commissioning.
2. During the warranty period, if the equipment fails or is damaged due to quality problems of the product itself, QI ' E Group will provide users with free repair or replacement services.
2. Technical support:
1. Provide product installation and commissioning guidance services to ensure that the equipment is put into normal use.
2. Provide comprehensive operation training and technical consulting services to help customers become familiar with equipment performance and maintenance knowledge.
3. Support technical consultation in the form of telephone, video or email, quickly respond to user needs and solve user technical problems.
3. Maintenance service:
1. The maintenance service response time is promised to be within 24 hours on working days, and we can respond quickly in emergency situations.
2. In the case of non-human damage, only the cost of the parts that need to be replaced will be charged.
3. Provide equipment inspection and maintenance services regularly to ensure the stable operation of the equipment to the greatest extent possible.
4. Spare parts supply:
1. Provide fast and efficient spare parts supply services to ensure the continuous and stable operation of customer equipment.
2. Limited spare parts support and maintenance services are still provided for discontinued or upgraded equipment.
5. Response time:
1. If a user reports a problem, the QI ' E Group After-Sales Service Center will respond within 4 hours after receiving the notification.
2. The specific response time will be adjusted according to actual conditions and regional differences to ensure that services are provided to users in the shortest time possible.
6. Other services:
1. Users can choose to sign a maintenance service contract and enjoy regular equipment inspections and special maintenance services.
2. Provide equipment upgrade, transformation consultation and implementation services to help users improve production efficiency.
7. User Feedback:
1. Establish a user feedback mechanism to regularly collect user feedback and suggestions.
2. Handle user feedback and suggestions in a timely manner to continuously improve customer satisfaction.
Maintenance service
Penguin Group offers comprehensive after-sales maintenance services ensuring equipment longevity and operational excellence: 1. Warranty Service: All products come with a one-year warranty starting from successful installation and commissioning. Within warranty, free repairs or replacement for quality defects are provided. 2. Technical Support: We offer installation supervision, operational training, and ongoing technical consultation via phone, video, or email for rapid issue resolution. 3. Repair Service: Commitment to respond within 24 working hours and promptly in emergencies; only part replacement costs apply for non-user-caused faults. 4. Spare Parts Supply: Efficient and timely availability of parts maintains equipment stability; even for discontinued or upgraded machinery, limited parts support persists. 5. Response Time: Service center responds within 4 hours upon notification, adjusted regionally to ensure swift support. 6. Additional Services: Optional maintenance contracts provide routine inspection and specific servicing, along with upgrade and modification consultations to enhance productivity. 7. User Feedback: We maintain a feedback system for continuous service improvement and customer satisfaction enhancement. This maintenance framework aligns with ISO9001:2000 quality standards, combining rapid responsiveness with transparent pricing and innovative solutions to uphold reliability and maximize client value.